How is the after-sales service of Zoomzu Company?

来源：Guangdong Zoomzu Machinery Equipment Co., Ltd 发布日期:2018-07-11 浏览：3305

The after-sales service of Zoomzu Machinery is excellent, mainly reflected in the following two stages:

1. Active service stage: After sales personnel will provide on-site guidance and free training, offer consultation services on machine usage and maintenance knowledge to customers, and conduct regular phone follow ups to ensure that customers have a full understanding of product usage and maintenance. ‌

2. Mutual communication stage: If the user requests service during use and the customer cannot troubleshoot on their own, Zoomzu Machinery will quickly dispatch technical personnel to the site to provide technical services, ensuring that the problem can be resolved in a timely manner. ‌

This service concept of "integrity, thoughtfulness, enthusiasm, and meticulousness", as well as the practical action of "small things achieve big things, details achieve big things", has won wide praise from customers in after-sales service for Zoomzu Machinery.